Customer Groups

Customer Group functionality has been available in KonaKart since Version 2.2.3.0.

A customer group is a way of aggregating customers that are similar in some way. For example, you may use them to distinguish between retail and wholesale customers or between company employees and external customers etc.

Customer groups may be created and maintained using the KonaKart Admin application. Once a group has been created, you can associate a customer to that group through a drop list in the Edit Customer panel. When editing a customer, if the Customer group is changed to a valid new group, you will be prompted to send a template based email to the customer. This is a useful feature for when the customer is going through an approval process. For example, a customer may have registered through the application as a wholesale customer. During registration he was placed in a "Waiting for Approval" customer group and now the administrator may approve or decline the request. As a result of the approval, the customer may receive an email informing him of the decision. The template used is in the form CustGroupChange_groupId_lang.vm e.g. CustGroupChange_2_en.vm, if the customer has been moved to the group with id equals 2 in a system where the language code is "en". This means that different templates can be used depending on which group the customer has been moved to. i.e. You could have different templates for approved and denied requests.

Groups may be used to: