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Product Notifications

Started by Asset, August 16, 2011, 12:39:32 pm

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Asset

Dears,

How product notification works?

please could you explain for me, when the client choose to be notified by updates on specific product

Example :
Please notify me of updates to the products I have selected below:
  Blade Runner - Director's Cut

I tried to change somethings in the product (price, details, adding promotion) but no notification send to the client email... Please advice ASAP

trevor

You can send template based mails (using the admin app or APIs) to all customers who have asked to be notified about a product.

These mails don't get sent out automatically every time you make an edit since that wouldn't work in a real world scenario. You have to decide when to send them and what template to use. This process could be automated if for example you wanted to always send out a mail when the price changes. You could store the name of the template in a product custom field or a configuration variable if it is common to all products.

Asset

Thank you for you quick reply i understand what you mean?

But how could i know that an action (changes) triggered (happened) on a specific product (which the client asked to be notified with its updates)

trevor

You just have to intercept the editProduct API call using the custom engine.