CustomerRegistration.do

shep402 · March 05, 2010, 02:51:54 pm

I installed konakart on Linux and was running through the application to get used to it. I clicked on Checkout and the customerregistration.do takes me to a blank page. Anyone have this issue or any idea how to troubleshoot this? I attached a screenshot of what I see when I click on customer registration.

heidi · March 05, 2010, 03:21:09 pm

This could be related to a GWT incompatibility with your browser.

Have you tried accessing it with another browser?

What is the javascript error that you get? (I'm assuming you're getting one of these).

Which version of KonaKart are you using? and which browser?

shep402 · March 05, 2010, 04:57:52 pm

No JavaScript errors I can see.
I am accessing using Firefox 3.6 with Konakart 4.2.0.1
I try with Internet Explorer, and Safari and get the same response.

Go to http://marketplace.nvetc.org/konakart/ShowAllSpecials.do and click through as if you wanted to purchase the product and you can see for yourself.

View Page Source listed below

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN"
"http://www.w3.org/TR/html4/strict.dtd">;

<html>

   <head>
      <title id="target.title">KonaKart</title>
      <meta name="keywords" content="KonaKart Java Shopping Cart eCommerce" />

      <meta name="description" content="Powered by KonaKart Java Shopping Cart " />
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
      <link type="text/css" rel="stylesheet" href="styles/skin_style.css" />
      
      <style type="text/css">@import url("styles/menuh.css");</style>
      
      
   </head>
   <body>

     <table cellpadding="0" cellspacing="0" border="0" width="100%">
         <tr>
            <td>



   <table width="100%" class="header1">
      <tr >
         <td>
            <a href="/konakart/Welcome.do"><img align="left" src="images/logo.png" border="0" alt="KonaKart" title=" KonaKart "></a>
         </td>






      </tr>
   </table>


   <div class="tile">
      <div class="header-tile">
         
         <div class="menu-left"><div class="menu-right"><div class="menu-bottom"><div class="menu-bottom-left"><div class="menu-bottom-right"><div class="menu-top"><div class="menu-top-left"><div class="menu-top-right">
         

         <div class="header2-top">
            <table width="100%" border="0">
               <tr>
                  <td width="25%" align="left" valign="top">
                     <img src="images/icons/home.png" border="0"/><a href="/konakart/Welcome.do" class="header2-top">Home</a>|
                     <img src="images/icons/specials.png" border="0"/><a href="/konakart/ShowAllSpecials.do" class="header2-top">Specials</a>
                  </td>
                  <td width="75%" align="right" valign="top">

                     <a href="/konakart/LogIn.do" class="header2-top">My Account</a>|
                     <a href="/konakart/ShowCartItems.do" class="header2-top">Cart</a>|
                     <a href="/konakart/CheckoutDelivery.do" class="header2-top">Checkout</a>



                          

                  </td>
               </tr>
            </table>
     </div>
         
         </div></div></div></div></div></div></div></div>
         
         

         <div class="breadcrumb-left"><div class="breadcrumb-right"><div class="breadcrumb-bottom"><div class="breadcrumb-bottom-left"><div class="breadcrumb-bottom-right"><div class="breadcrumb-top"><div class="breadcrumb-top-left"><div class="breadcrumb-top-right">
         
         <div class="header2-bottom">
            <table width="98%" >
               <tr>
                  <td width="50%" align="left">
                     




                           <a href="/konakart/CustomerRegistration.do" class="header2-bottom">Customer Registration</a>



                  </td>

               </tr>
            </table>
     </div>
         
         </div></div></div></div></div></div></div></div>
         
      </div>
   </div>

   




            </td>
         </tr>
         <tr>
            <td>
               <table cellpadding="3" cellspacing="3" border="0" width="100%">
                  <tr>
                     <td width="160" valign="top">

                        <table border="0" width="100%" cellspacing="0" cellpadding="2">
                           <tr>
                              <td>


<div class="tile">
   <div class="categories-tile-1">
      
      <div class="left"><div class="right"><div class="bottom"><div class="bottom-left"><div class="bottom-right"><div class="top"><div class="top-left"><div class="top-right">
      
      <div class="tile-header">

         <img src="images/icons/categories.png" border="0"/>
         Categories
      </div>
      <div class="tile-content">




         <p>


         </p>
      </div>
      
      </div></div></div></div></div></div></div></div>
      

   </div>
</div>
                              </td>
                           </tr>
                           <tr>
                              <td>






                              </td>
                           </tr>
                           <tr>

                              <td>


                              </td>
                           </tr>
                           <tr>
                              <td>






                              </td>
                           </tr>
                           <tr>
                              <td>



<div class="tile">
   <div class="quick-search-tile">
      
      <div class="left"><div class="right"><div class="bottom"><div class="bottom-left"><div class="bottom-right"><div class="top"><div class="top-left"><div class="top-right">
      
      <div class="tile-header">
         <img src="images/icons/search.png" border="0"/>
         Quick Find
      </div>

      <div class="tile-content" align="center">
            <form name="SearchProductForm" method="post" action="/konakart/QuickSearch.do">
               <input style="float: right; padding-right: 8px; padding-top: 5px;" type="image" src="images/infobox/arrow_right.gif" border="0" alt="Quick Find" title=" Quick Find">
               <input type="text" name="searchText" maxlength="30" size="10" value="" style="width: 90px">
               <p>Use keywords to find the product you are looking for.</p>
               <br><a href="/konakart/AdvancedSearch.do"><b>Advanced Search</b></a>
            </form>
      </div>

      
      </div></div></div></div></div></div></div></div>
      
   </div>
</div>

                              </td>
                           </tr>
                           <tr>
                              <td>



<div class="tile">
   <div class="information-tile">
      
      <div class="left"><div class="right"><div class="bottom"><div class="bottom-left"><div class="bottom-right"><div class="top"><div class="top-left"><div class="top-right">
      
      <div class="tile-header">
         <img src="images/icons/info.png" border="0"/>
         Information
      </div>

      <div class="tile-content">
         <a href="/konakart/ShippingAndReturns.do">Shipping & Returns</a><br>
         <a href="/konakart/PrivacyNotice.do">Privacy Notice</a><br>
         <a href="/konakart/ConditionsOfUse.do">Conditions of Use</a><br>
         <a href="/konakart/ContactUs.do">Contact Us</a>
      </div>
      

      </div></div></div></div></div></div></div></div>
      
   </div>
</div>

                              </td>
                           </tr>
                           <tr>
                              <td>



                              </td>
                           </tr>
                        </table>
                     </td>
                     <td valign="top">
                        <table border="0" width="100%" cellspacing="0" cellpadding="2">
                           <tr>
                              <td>

julie · March 05, 2010, 05:25:59 pm

Try looking at the Tomcat log for any exceptions you may be getting.

heidi · March 05, 2010, 06:32:16 pm

I clicked through and had no problems at all....

I see you aren't using the one page checkout. Maybe you just changed that?

shep402 · March 08, 2010, 03:45:39 pm

I have not been able to configure the one page just yet as I cannot get access to the Admin pages yet, sigh!

Good news though. After reviewing the Catalina.out log file I found the issue. Rather than try to troubleshoot a multi-Tomcat environment on this VM I built a VM specifically for Konakart and the catalog is working.

Now off to the admin screens. Weird issue! I opened a new thread on that one.

Thanks for your help.

KonaKart Community Forum

CustomerRegistration.do

shep402

March 05, 2010, 02:51:54 pm

heidi

March 05, 2010, 03:21:09 pm #1

shep402

March 05, 2010, 04:57:52 pm #2

julie

March 05, 2010, 05:25:59 pm #3

heidi

March 05, 2010, 06:32:16 pm #4

shep402

March 08, 2010, 03:45:39 pm #5