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We have a "Global" product master that has all of our products in it (all invisible) and then a specific product master for all of our customers that has their model number and pricing.  In the customer specific import we only have a few fields (but SKU is one of them).  The idea was to have the import just update these particular fields, but it's not doing that.  Any ideas?

Thank you

We have a SKU, no ID and it's still failing...  Here's the first row from the import (and the header).  What's so odd is that it used to work fine and now it's duplicating...  How is the ID/SKU lookup being performed?  Could that be failing for some reason and then the whole line is considered new?  Thanks!

v_products_id   v_products_sku   v_products_model   v_products_image   v_products_image2   v_products_image3   v_products_image4   v_products_name_1   v_products_description_1   v_products_comparison_1   v_products_url_1   v_products_price   v_products_weight   v_date_avail   v_date_added   v_products_quantity   v_manufacturers_name   v_categories_name_1   v_categories_name_2   v_categories_name_3   v_categories_name_4   v_categories_name_5   v_categories_name_6   v_categories_name_7   v_tax_class_id   v_status   v_invisible   v_type   v_content_type   v_file_path   v_products_custom_1   v_products_custom_2   v_products_custom_3   v_products_custom_4   v_products_custom_5   EOREOR
   DVM10001   AVGRN   AD1001.jpg            Advantage Green for Dogs, 1-10 lbs, 4 pk    Advantage is the fastest flea control. Advantage is proven to stop fleas from biting in three to five minutes, providing fast relief and protection. Fleas start dying within one hour of application and 98-100% of all existing fleas on pets are killed within 12 hours. Advantage is water-proven. Advantage kills fleas even after a shampooing, swimming or exposure to rain or sunlight. Advantage also continues to protect against further flea re-infestations for up to four weeks. Early prevention is key to keeping pets from infestation. Starting a regular flea control regimen before the beginning of flea season allows cats and dogs to be healthy and happy all year. A year-round regimen also may lower the risk of a dog or cat being affected by such flea-related problems as flea allergy dermatitis (FAD). Advantage kills fleas before they have a chance to lay eggs, thus breaking the flea life cycle. Because it kills flea larvae within 20 minutes of contact, pet owners don't need to use an insect growth regulator (IGR). And, Advantage inhibits larval development in the pet's surroundings by greater than 99.          58.00               Bayer   Flea & Tick   Advantage   Advantage Canine                  active               AVGRN   ADVANTAGE <10# K9 4 PK      120         EOREOR

Just started seeing an odd problem...  the importer is now duplicating rows.  We do not have a product id in the import, but we do have a SKU.  What would be causing this?  The entire product master is being duplicated each time.

Thank you

Ah, that makes more sense.  Yes, I posted my updated code in that example (having no experience with velocity when I posted that, I was trying a logical attempt at a Java comparison).  Thanks again for all the help!

We hadn't customized the template.  It looks like it was an issue with Velocity.  It really doesn't like null strings.  You can't even test for nulls -- at least not with something like #if ($null_variable == null) or #if ($null_variable != null)

Great response.  I'll put it in in the morning and see if it works.  Thanks again!

It appears that when a user enters their credit card incorrectly (bad CVV in the example), a secondary order is generated the second time they enter their information.  Is there any way to have the system just go ahead with the first order generated?

Thank you!

Thanks - That's very helpful!

On our order status email template, the following line:
               $osh.getComments()

seems to always render "$osh.getComments()" for the initial Pending status.  Subsequent status render the comments as applied in the admin tool.  It looks like velocity has a problem with null strings which will cause this.  is there any way to get a blank status inserted into the database or have this function $osh.getComments() return the empty string rather than null for Pending? 

Thank you

It's in the velocity template.  We'd like to show the latest order status at the top.
Thanks

         #foreach( $osh in $order.getStatusTrail() )
         <tr>
            <td width="100%"  colspan="2">
               $dateTool.format('d-MMM-yyyy HH:mm:ss',$osh.getDateAdded(),$locale) : $osh.getOrderStatus()
            </td>
         </tr>
#if ($osh.getComments() != null)
         <tr>
            <td width="100%"  colspan="2">
               $osh.getComments()
            </td>
         </tr>
#end
         #end

Just wanted to follow up on this.  We kept trying to get Kona to show the tax (which was zero because our testing was out of state) and it wasn't until we were testing shipping within the taxed state that the tax line item showed up.  It's minor, but I wanted other people to know what we ran into.  We expected tax to show up as zero when there wasn't any tax, but it doesn't.  It would be nice if this was an option, but it works as is too.

did you run the ant.bat file from the bin directory?  If so, you have to run it from the parent folder custom. 
1) Open a command prompt
2) change your directory to the konakart\custom directory
3) Run "bin\ant"

That should create everything.

Is there anyway to change the order of the status trail in $order.getStatusTrail()?

We'd like to show newest to oldest.  Thank you!

We are trying to create multiple affiliate sites using the same instance of Kona.  Ideally we'd like to have the URL dictacte what store you enter.  Right now, the properties we'd need to update based on affiliate would be CSS include and the email addresses the orders are sent to.  We'd also need to filter the product master per-instance.  Has anyone done this before?  Any tips would be helpful.

Thanks!

I finally tracked this down to the module name being improperly cased.  In this case, the konakartadmin properties had "StandardFlat" which was the class name.  The module name was "standardflat.php" and that was translating to Standardflat.  It took awhile to pick that up, so I'm posting so others can learn from my experience...