Messages

Trevor,

I have Konakart 4.1 installed and configured with a large product base.

I had for test purposes, registered three fictitious customers with my own email addresses (three separate) for testing the order function and the email responses.
I decided I would delete two of the fictitious customers and only use the single one for testing the order function and logged off. Now I cannot log back on to the admin function with my regular password i.e. (doesn't match message) and of course blocks me after three attempts.

The last time this happened I had 3.2 installed and you advised:

"You could register a user in the application and then copy the hashed password of the new user into the password field of the admin user. The attribute is called customers_password and the table is customers. 

Does this still hold true with KK 4.1 and do you mean to enter my MYSQL database to effect these changes or will re-registering the two customers in Kona Kart cure it? Also explain the "Hashed" password term.

I really would appreciate some help on this. I have come so far with KonaKart that I am almost ready to publish it and I do not want to screw up all the work I have done so far with some thing that should not be difficult for me to figure out.

However, if I make an error with some thing as simple as this and destroy all I have accomplished so far I will probably not go any further with it and just keep running my old Web page. 

Thanks for your help.

Jabarb

James Barber
EnviroSales LLC
.

I want to install the credit card payment module during checkout but keep the info for test purposes or to process at a future date.

How do I add the creditcard jsp to the checkout process? Can I use it with the one page checkout?

Thanks,

jbarb

Is there a way to change the logo on the packing slip and invoice? Can't see any settings for it!

-John.

How did you solve this? I have attempted to change the logos on these files to no avail. Please let me know how you did this.


Jim

Hi Bruce,
It looks like you haven't loaded the database successfully...  eg:
com.konakart.app.KKException: There are no languages in the database

You need to get the database loaded successfully before running KonaKart.
Regards,
Trevor

When you hit Add to cart 2nd time (for price/ship totals)  http://localhost:8780/konakart/AddToCartSubmit.do

you get this: (the same as your previous help question)



"Unfortunately we have encountered a malfunction.
Please contact the system administrator.

The details of the malfunction are :

Exception Name = com.konakart.app.KKException
Exception Message = The product id of the product : null, is invalid  

I have obviously disabled the shopping cart accidentally, using the admin app, possibly loading my products?? 

When I hit Checkout I get this 404 message:    res://ieframe.dll/http_404.htm#http://localhost:8780/konakart/EditCartSubmit.do
Since I caused this error somewhere in the admin app, can I resolve it there or do I need to repair the database itself? And If so how,  and where do I find the database error?

Thanks

jbarb

[From the Konakart Demo:]

Have you tried disabling the one page checkout in the admin app just to see if that helps?

I disabled one page checkout and made no difference. But I did some comparisons of hyperlink URLs between the KonaKart E-commerce demo on the KonaKart Website and my KonaKart website and got this:

From the Konakart Demo:

Add to cart from storefront  http://www.konakart.com/konakart/AddToCartFromProdId.do?prodId=5

Select prod from storefront:    http://www.konakart.com/konakart/SelectProd.do?prodId=7

Add to cart 2nd time for totals: http://www.konakart.com/konakart/AddToCartSubmit.do

Checkout  http://www.konakart.com/konakart/EditCartSubmit.do

Confirm order  http://www.konakart.com/konakart/CheckoutConfirmationSubmit.do?onePage=true


From my KonaKart storefront

Add to cart from storefront      http://localhost:8780/konakart/AddToCartFromProdId.do?prodId=32

Select prod from storefront  http://localhost:8780/konakart/SelectProd.do?prodId=32
                                     
Add to cart 2nd time for price totals  http://localhost:8780/konakart/AddToCartSubmit.do

Checkout    res://ieframe.dll/http_404.htm#http://localhost:8780/konakart/EditCartSubmit.do

All the URL address are live links until you get the checkout link on my page above which is dead.

Also when you go to the URL: http://localhost:8780/konakart/AddToCartSubmit.do

you get this:

Unfortunately we have encountered a malfunction.
Please contact the system administrator.




The details of the malfunction are :

Exception Name = com.konakart.app.KKException
Exception Message = The product id of the product : null, is invalid 

I have obviously disabled the checkout link accidentally using the admin app which has affected the entire shopping cart.

If you can help steer me to the the area, whether at the admin app or jsp or classes, you will have given myself some real insights on how to configure KonaKart.

Thanks,

Jim

KonaKart 4.1.0.0 was a new installation. I installed 3.2 prior to 4.1.

I may have done something in the admin app configurations to break the hyperlink to the checkout pages. i.e AddToCartFromProdID.Do and EditCartSubmit.Do.  Is there a section in the admin app can check to see if the hyperlink to those pages are pointing correctly or a jsp I can look at and repair?

All my products are loaded and my storefront looks good enough to publish and this is the only thing holding me back.

I upgraded to the 4.1.0 version in the hopes that I would recover some code I may have lost but obviously that was not the case. The shopping cart worked when I first installed 3.2 so I know everything is there. It was after I started modifying specifics in the admin app that I disabled the shopping cart. If I knew what the error is (a 404 like a broken hyperlink) and where to look in the admin app to configure the shopping cart I could correct it? I did change some addresses from  konakart to my web page envirosales.com but don't know which one it was. What is the address that the shopping cart is hyperlinked to after installation?

If I do a soap build will that help me at all? I am using MS Front Page 2003 for my editor although it does not let me view everything in the JSPs.

Thanks for your help,

Jim 

You can run the database scripts using any standard database client tools...   For MySQL there is a very user-friendly graphical tool called MySQL Query Browser that you could use (look at the script tab) - or you could use the basic command line client.   

Thanks for the help Heidi.

I used the MYSQL Query Browser as you suggested and it did the job. There are quite a few other GUI tools on the MYSQL site also that may be helpful in the future.
Do you have to build the order and shipping pages? (I get a 404 when I hit the Checkout button)
I know that one page checkout comes with the download but I'm still sorting through JSPs for storefront changes but I have not run across the it yet.
Is there any particular area I should be looking for it?


Thanks for your help,

Jim

I upgraded 3.2.0.0 to 4.1.0.0 and it went smoothly but now I need to "run" the Upgrade scripts as it will not let me log on to the admin app until the database upgrades have been accomplished. I have located the upgrade scripts in the konakart download C:\Program Files\KonaKart\database\MySQL, Upgrade script versions 3.2.0.0 to 4.0.0.0 and 4.0.0.0 to 4.1.0.0 and it says it must run sequentially.

How do I "run" these upgrade scripts? I have gone into my MYSQL database and can see where these edits are to be made but isn't there an easier way to upgrade my database other than edit each line of database script manually ?
I upgraded to the 4.1.0.0 because I was having a problem getting the order page(s) to work and I thought perhaps I may have not installed or deleted the checkout pages I required. I could add products to cart and it would total,  but when I hit checkout I got a 404 error. I was hoping the new install would help this problem.
If you give me some guidance on the upgrade scripts I can probably figure out the order pages .

Thanks

jbarb.

I' having a problem with my order module. My storefront works fine, myproducts are all represented and when I hit "Add to Cart" it totals and seems to function correctly. But when I hit "Checkout" I get a 404. Do I have to generate the "Submit do" and the rest of the shipping and charges pages or are the checkout and the rest of these shipping modules supposed to be in the KonaKart download. I cannot find them anywhere.
I am running KonaKart 3.2.0.0. If I upgrade to 4.1.0.0 will I get these shipping and order pages and will I lose all the work I have invested in the database and admin app?

I tried to hide the prices of my products on my KonaKart storefront by checking the "Invisible" box in the admin Products details page (admin apps) and only succeeded in making six entire products invisible in both the admin app and the storefront.
Is there a way to get them back without having to re-enter all that product data? I looked in the JSPs and classes and could not locate anything that would do it. I know there gas to be a way to unchecked those invisible boxes I just can't find it Help!!!!

What is the easiest way to point the shopping cart to your existing URL, www.envirosales.com

Thanks.

Jim (jbarb)

Greg,

With the exception of the KonaKart warranty disclaimers and copy rights,
This is the entire text of  HomePageBody.jsp containing the "servlet container" error message.

I was able to change the "Welcome to KonaKart" to Welcome to Envirosales on this jsp but as you see nothing else.

I am also trying to change the graphics for the subcategories but cannot find the mechanism. I have inserted the gifs in the Konakart "images" folder but I obviously have not used the right path.

Thanks,

Jim Barber



--%>
<%@ page contentType="text/html;charset=UTF-8" language="java" %>
<%@ taglib uri="/tags/struts-bean" prefix="bean" %>
<%@ taglib uri="/tags/struts-html" prefix="html" %>
<%@ taglib uri="/tags/struts-logic" prefix="logic" %>

<bean:define id="kkEng" name="konakartKey" type="com.konakart.al.KKAppEng"/>

<logic:notPresent name="org.apache.struts.action.MESSAGE" scope="application">
  <font color="red">
    ERROR:  Application resources not loaded -- check servlet container
    logs for error messages.  </font>
</logic:notPresent>

<div class="body">
      <div class="body-header">
         &nbsp;Welcome to Envirosales</div>
      <div class="body-content-div">
      <table>
         <tr>
            <td>      
               
                   
</td>
      </table>

      </div>
</div>

I get this message in Front Page when I try to edit/display the HomePageBody.jsp.

ERROR: Application resources not loaded -- check servlet container logs for error messages.

I have an idea that this error is keeping me from making changes to the index page.

How can I correct this?

Thanks

jbarb

Help!!!

I was editing Header.JSP, specifically the Login.Do my account section and now i cannot get the KonaKart storefront to show up, i.e. http://localhost:8780/konakart/Welcome.do

This is the text in the Header.JSP I modified, specifically the "My Accounts" line and nothing else:

<td  align="right" valign="bottom">
            <html:link page="/LogIn.do">
                &nbsp;
            <html:link page="/LogIn.do"><img src="images/header_myaccount.gif" border="0" alt="<bean:message key="header.my.account"/>" title=" <bean:message key="header.my.account"/>" width="30" height="30"></html:link>&nbsp;&nbsp;

            <html:link page="/ShowCartItems.do"><img src="images/header_cart.gif" border="0" alt="<bean:message key="header.cart.contents"/>" title=" <bean:message key="header.cart.contents"/> " width="30" height="30"></html:link>&nbsp;&nbsp;
            <html:link page="/CheckoutDelivery.do"><img  src="images/header_checkout.gif" border="0" alt="<bean:message key="common.checkout"/>" title=" <bean:message key="common.checkout"/> " width="30" height="30"></html:link>&nbsp;&nbsp;
         </td>

I can't seem to return the "My accounts Line" to its original syntax.

Can someone help correct this syntax or send me the complete Header.JSP file for 3.2.0.0 so I can either replace or make the correction to my original JSP. 

Thanks,

jbarb 

JSPs: KonaKart\webapps\konakart\WEB-INF\jsp
Message Catalogs: \KonaKart\webapps\konakart\WEB-INF\classes i.e. Messages.properties

Thanks Trevor


Jim

Is it possible to edit the source codes that were down loaded with KonaKart with Front Page or or word pad? All I really want to do with the storefront is change the text and possibly add another graphic or two. I would like to leave the basic storefront configuration as is. I did change the KonaKart Logo to my own by simply renaming and substituting my EnviroSales logo.

I still need to edit the storefront text so I'll need to know where  the editable source codes are located?  Where can I locate the JSP files if I need to edit them also.

Thanks,


Jim B