KonaKart Community Forum

Installation / Configuration => Configuration of KonaKart => Topic started by: pooja on September 24, 2014, 12:16:30 am

Title: Birtviewer reporting issue
Post by: pooja on September 24, 2014, 12:16:30 am
Hi,

    I am unable to see birtviewer reports in the admin portal. It says "No Access Permitted" and in the logs: "WARN  (?:__authenticate:?) ClassNotFoundException: not found"

    I read the the docs about the report. I have updated the path in the 'konakart.rptlibrary' as well and also modified the config.

   I am not able to figure out what the config issue is about.

    Can anybody please guide me on this?

   Thanks in advance.
Title: Re: Birtviewer reporting issue
Post by: ming on September 25, 2014, 02:14:43 pm
I strongly recommend you use the wizard-installers or the silent installer to get your system configured correctly.

If you configure it manually from the zip file you risk stumbling from one misconfiguration to the next and wasting a lot of time.

The BIRT Viewer servlet needs access to the database in order to authenticate the user. The location of the properties file containing the database credentials is defined in the birtviewer web.xml in the          ViewerServlet servlet tag.