hi ,
i am using konakart's import export utility. I am successfully update the fields of existing products_id.
But when i am creating new products_id and all the fields in exportedDataEng.txt and run ImportToKKUsingEng.bat The new products are not inserted into the database.
please guide me for resolving this problem.
regards
Sangeeta sharma
Do you see anything in the log ? Try setting the logging to debug level.
In order to check that you are formatting your import data properly, you could remove the id and SKU of data that you have exported, and see whether it imports correctly creating new products.