Messages

Hi,

You can add columns to the database if you like but you will be responsible for maintaining them.  KonaKart cannot look after them.

Can you explain what you're trying to do?

Heidi

Hi,

but complex chart are not supported

I'm quite surprised you say this.   BIRT is very flexible - what sort of charts do you need that can't be produced with BIRT?

Is there any other report engine available, at the same it is possible to configure with our Konakart ?

You can integrate any reporting system you like with KonaKart.  The coupling with BIRT is very loose so it's easy to use an alternative reporting system if you wish.   You can add reports for other reporting systems into the admin app if you need that convenience as well... 

Heidi

Hello Burz,

With so many variables it can be a complicated business finding the ideal hosting company!   Thanks for posting your feedback...  please let us, and this community, know how things work out with Ubiquty.

Good luck,
Heidi

Hi Steve,

Ryan did not suggest that you go writing into the database like that...  just to check the value of that key to aid in the diagnosis of the problem.  If you do that you might get into a horrible state.

The Admin App should write that when you install the module (amongst a number of other critical parameters that you will miss if you do it manually - hence comment above).  If it isn't, you need to figure out why.

It's as if your admin app is pointing to a different database to your application (and the one you're checking).  Check that the db definitions in konakart.properties match those in konakartadmin.properties.

Heidi

Hello Burz,

Oh wow, the version number increments again! Looks like nice progress.

Yes, another release, but we're very careful to maintain backwards compatibility - so ensure that you program your solutions to the APIs and you should be fine when upgrading.

How should I upgrade with my jsp customizations, use diff as a guide?

You have a choice here.  Since the JSPs use the KonaKart APIs which are maintained to support previous versions, if you are happy with your JSPs you shouldn't need to do anything.
However, if you want to use the new ones that (in 2.2.1.0) make it easier to "skin" with stylesheets, you will need to merge your JSPs with the new ones.

Good/bad news about the KK_IF. But that's what I needed to know.

Should be good news as this change also makes it possible to run KonaKart with earlier versions of MySQL which didn't support these user-defined functions.


As for your questions on CGI and what your ISP supplies... I don't know what your set-up is but it sounds rather restricted.   You will probably find it easier to get ssh access and install using the normal installer.  It'll save you a lot of problems.

I have been through the GUI installer a number of times, and have a customized KK on my in-house system. I suppose when uploading the files to the remote server, I would need to change the image path in addition to db info. Are there other paths I'll need to change?

There would be some other paths to change - see http://www.konakart.com/configurationfaq.php .  This is another advantage of using the installer which takes care of all of this for you during the installation.

Heidi

Hello Steve,

We were in touch with eApps about the version of KonaKart that they offer and they're in the process of upgrading to Cent OS 5 with which they will offer the latest KonaKart version.   Generally speaking, I've always been impressed with how eApps make the latest versions of products available to their customers - although, currently, KonaKart is lagging behind a bit :-(

As for support, you can always get that from KonaKart 

Heidi

Hello Burz,

I found out eaps does support (even offers) KK with their Standard Plus plan.

You should be fine on eApps.   Our own website is hosted by eApps and our KonaKart demo runs there as well!   (We use ssh access to set up our demo however).

Please note that eApps have "packaged" up KonaKart and are able to offer it as a selectable service via a click selection on your control panel (at least I think they have - I've never seen it myself).   The advantages are an almost trivial installation process.. (perfect for some users)..  but the problem is you have to use the version of KonaKart that they are currently packaging.   I believe that their current offering is KonaKart 2.2.0.4 which is quite an old one.   We spoke to them this week about this situation and they are busy with an upgrade process to Cent OS 5 on which they will make the latest version of KonaKart available. 

Despite this, if you get ssh access with eApps, you can install any version of KonaKart yourself, so you have a choice!

I am likely to switch providers at this point, so don't go to any great lengths to answer my Tomcat questions. However I am still curious about the best way to upgrade a customized KK.

Thanks for the warning.

Heidi

Hello Burz,

This will definitely not be as easy as just installing with the GUI installer but you should still be able to get up and running.

I would start by installling with the GUI installer, or silent installer if there's no display, on your development machine.   At least you can see it all running in this way and get access to all the source code and development kits that are supplied in the download (and don't live under WEB-INF).

Fortunately, from version 2.2.1.0 you will not need privileges to create the database in MySQL because you no longer have to create the KK_IF function - so the database load should be ok now.

It sounds like they want you to use their own tomcat which they probably allow you to start and stop from some kind of a control panel?

You need to copy the directories konakart, konakartadmin and birt-viewer up to your server and place them directly under webapps.  WEB-INF is too deep, you need to go up to webapps.

Heidi

Hello Eddie,

Create the database in MySQL before running the KonaKart installation GUI then during the install replace the word "dbname" in the connection string to the name of your new (probably empty) database.

An easy way to create the database in MySql is to use the MySQL Administrator tool which is free.

Heidi

Hello Burz,

When I used a GoDaddy account I had ssh access - it sounds like you've got a different package.

I would definitely recommend a service with ssh access and support!  eApps.com do a good job and are well worth a look.

Heidi

Hello,

Thanks for getting back to us and letting us know.  Good luck 

Heidi

Hello T,

I'm not sure what the problem is here from this information.  It would appear that the konakart webapp isn't coming up correctly.  I don't know why.

Is there anything else in the tomcat logs that gives any clues?  Could you post the whole log?

Have you modified both of the properties files correctly as explained in the installation faq?  http://www.konakart.com/installationfaq.php#Defining_Database_Parameters.

Although OS X is not a platform we test on, I know others have been successful with it.

Heidi

Hello Eddy,

Check the error message.   You don't appear to have modified the connection parameters correctly (is your database really called "dbname").

Why don't you make life easy for yourself and install using the GUI installer and do not proceed until you can provide the installer with database connection parameters that it can use successfully.

Once the installer can verify the connection parameters it will load up all the necessary tables and data in the database, set up all your properties files and leave you ready to run.

If you prefer to do it all manually you should follow these carefully:  http://www.konakart.com/installationfaq.php and http://www.konakart.com/configurationfaq.php.

Heidi

Hello Costis,

Good progress!

I would create a little script that replaces those key port numbers in the server.xml.  This should continue to work in future versions.

For upgrades, normally you would run the datbase upgrade scripts, then replace the webapps from your old version to the new one, then re-apply your file-based property settings in each webapp.  It would be unusual for the server.xml to change so you should be OK there.

Heidi

Hello Costis,

You'll have to change that in conf/server.xml in one of your tomcats.

Heidi