KonaKart Community Forum

Installation / Configuration => Configuration of KonaKart => Topic started by: micahm90 on June 20, 2016, 12:03:57 pm

Title: reports will not run when clicked
Post by: micahm90 on June 20, 2016, 12:03:57 pm
I am trying to run reports but when I click on run nothing happens. I've set the current path to the reports and updated the port number and still nothing happens. I had to use the zip install I'm on a Mac.
Title: Re: reports will not run when clicked
Post by: micahm90 on June 20, 2016, 12:18:08 pm
I read the guide on reporting but there doesn't seem to be any additional information on why a report would not run when run is clicked in the admin reports section. Can anyone help me?
Title: Re: reports will not run when clicked
Post by: Brian on June 26, 2016, 11:34:28 am
It's difficult to say why....  for me with a standard installation it just works.

Do you get any clues in the tomcat log?

If you enable Javascript debugging on the browser do you see any useful information?
Title: Re: reports will not run when clicked
Post by: micahm90 on June 30, 2016, 11:10:36 am
Thanks for your help. While troubleshooting the javascript for konakartadmin I found that it was trying to open a popup window for the reports to run in and popups were being blocked by the browser, so that was the problem. Stop blocking popups and the reports run fine except for two "OrdersInLast25DaysChart.rptdesign and OrdersInLast30DaysChart.rptdesign". Thanks again.