Registration of new customer fails

[bubba64]

Hi KonaKart folks

This week I upgraded a 4.0.0 version of KonaKart to the new 5.5.0.0 version (community edition). Checkout performs normally UNLESS it is a new customer.

After entering an email and the system determines it is a new email and the customer information page shows, upon clicking the continue button at the bottom to continue to checkout...the system just hangs until you finally click continue again upon which the error message now shows that this email already exists.

Now if you go through the checkout procedure again after this error message with all goes well (because you are skipping the customer info page). What do I have wrong in my setup?? Its been driving me crazy for days now. Thanks!

Dean

[bubba64]

More info on the issue:

Enables one page checkout: true
checkout without registration: false
Enable wish list functionality: false
Allow wish list when not logged in: false
Enable gift registry functionality: false

Clicking for more detail on the error message on the web page shows:

Exception Stack Trace =
at com.konakart.bl.CustomerMgr.registerCustomerPrivate(Unknown Source)
at com.konakart.bl.CustomerMgr.registerCustomer(Unknown Source)
at com.konakart.app.KKEng.registerCustomer(Unknown Source)
at com.konakart.server.KKGWTServiceImpl.registerCustomer(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:567)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
at java.lang.Thread.run(Thread.java:662)

Any ideas on the problem would be HUGELY appreciated!

[bubba64]

Pretty pretty pretty please    any ideas?

This is going to make me lose the rest of my hair, I don't have much to spare!

[AlienQueen]

Did you check my thread: http://www.konakart.com/forum/index.php/topic,1497.0.html ?