My desire is to have a single database for keeping orders and customer info and processing their payments--this when orders and information are received offline. It is time consuming to add the customer data with all the clicks that are needed and then to search and add each item to a cart, etc.
An awesome solution would be a generic order page, where everything is inputted at the same time:
1) Customer bill/ship information
2) Item numbers, description/title, and cost (for simplicity sake, no need to link item numbers with catalog items), just a simply order form that will have a total.
3) With a single click, process the credit card.
Just an idea for people with online store and physical stores or trade show sales. This would allow the central storage and processing of customer orders and payments--with speed and efficiency.
What do you folks think?