Author Topic: Installation problem with "konakartadmin"  (Read 1084 times)

pankracy

  • Newbie
  • *
  • Posts: 4
    • View Profile
Installation problem with "konakartadmin"
« on: March 04, 2011, 09:44:00 AM »
I created MySQL database and installed the KonaKart 5.2.0 from *.exe file. Front Office of the KonaKart shop is running correctly, but the KonaKart Back Office (konakartadmin) is failed (screenshot below).
Software is working on Windows 64bit with JRE (also 64bit).

Could you help me?

BTW. Apache / Tomcat is working without any problems.

ming

  • Administrator
  • Sr. Member
  • *****
  • Posts: 173
    • View Profile
    • KonaKart Website
Re: Installation problem with "konakartadmin"
« Reply #1 on: March 04, 2011, 12:17:20 PM »
I've no idea.   You mentioned "Apache"..  are you sure the links from Apache to tomcat are set up correctly if that's what you've done.

If not I simply can't understand what could be wrong if you installed successfully.

No clues in the tomcat logs?

Is the konakartadmin webapp there?

pankracy

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: Installation problem with "konakartadmin"
« Reply #2 on: March 07, 2011, 09:24:55 AM »
hmmm... strange situation
Tomcat logs below:

ming

  • Administrator
  • Sr. Member
  • *****
  • Posts: 173
    • View Profile
    • KonaKart Website
Re: Installation problem with "konakartadmin"
« Reply #3 on: March 07, 2011, 09:32:13 AM »
I think your installation failed.

What does it say in your "C:\Program Files\KonaKart\logs\deploy.log" file?

I suspect you don't have the jars you need in the birtviewer and konakatadmin webapps.


pankracy

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: Installation problem with "konakartadmin"
« Reply #4 on: March 08, 2011, 02:28:56 AM »
Thanks for your reply  ;)

OK, I performed the following steps:
1) Uninstall KonaKart
2) Delete all KonaKart's folders and files from Program Files
3) Create new MySQL database
4) Install KonaKart one more time from *.exe file (Installation processed sucessfuly)

Front Office of the KonaKart shop is running correctly, but the KonaKart Back Office (konakartadmin) is failed.

Screenshot below  presents my situation:

ming

  • Administrator
  • Sr. Member
  • *****
  • Posts: 173
    • View Profile
    • KonaKart Website
Re: Installation problem with "konakartadmin"
« Reply #5 on: March 08, 2011, 03:12:46 AM »
try setting JAVA_HOME in your environment before running the installation.

pankracy

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: Installation problem with "konakartadmin"
« Reply #6 on: March 08, 2011, 09:08:00 AM »
Ufff... it's working! Thanks!

ming

  • Administrator
  • Sr. Member
  • *****
  • Posts: 173
    • View Profile
    • KonaKart Website
Re: Installation problem with "konakartadmin"
« Reply #7 on: March 08, 2011, 09:50:00 AM »
Good for you for persevering  :)